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Monday, July 25, 2011

Fwd: | 07.25.11 | Prime Healthcare accused of Medicare fraud

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July 25, 2011

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Today's Top Stories
1. Prime Healthcare accused of Medicare fraud, seeking legal action against press
2. Cost savings in ACOs winning provider support
3. Foreign-trained physicians tapped to end shortage
4. Hard times for hospitals call for more donations
5. Tips for patient data security: Policies, education, funding

Also Noted: Fierce ACO eBook
Spotlight On... Little difference between for-profit, nonprofit hospitals
Hospital fires workers for sharing deceased patient's photo; Mail-order prescriptions linked to better outcomes; and much more...

News From the Fierce Network:
1. CHIME wants government to reconsider rule on data access reports
2. HHS proposes new nonprofit CO-OP plans


Forrester Analyst on Mobile Insights for Health Insurers – Drive Adoption and Improve Access to Care
Thursday, August 18, 2011, 2pm ET/ 11am PT

Join Liz Boehm, principal analyst for Customer Experience in Healthcare and Life Sciences at Forrester Research, and Aaron Kaufman, general manager and vice president of Healthcare and Life Sciences at Kony, as they discuss current mobile adoption and ongoing mobile initiatives being driven by health insurers. Register today!



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> AdvaMed 2011 - Register Now and Save 300! - September 26-28, 2011 - Washington, DC

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> EPIC Professionals: Over 150 Opportunities
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Today's Top News

1. Prime Healthcare accused of Medicare fraud, seeking legal action against press

By Karen M. Cheung Comment | Forward | Twitter | Facebook | LinkedIn

In a heated battle between Prime Healthcare and California Watch, the Southern California hospital system is accused of admitting an unusually high number of emergency Medicare patients to reap the financial benefits.

California Watch on Friday reported that past patients and former employees said Prime Healthcare intentionally is keeping insured emergency patients, mostly elders, in the hospital as part of business strategy for increased Medicare payments. In addition, the publication reports Prime is currently under investigation for its billing practices by the U.S. Department of Justice, having been accused of upcoding for extra Medicare revenue; however, Prime said it is unaware of any such federal investigation.

According to the California Watch article, Prime Healthcare's percentage of Medicare patients admitted from the emergency room to hospital beds jumped from 45 percent to 63 percent after 2005 when Prime added 11 hospitals to its network.

Prime, disputing the claims, said "Taking the state average is not a fair way of reviewing admission rates as admissions patterns vary widely based on a lot of factors such as geography, average age of the seniors, how sick the seniors are, whether the patients come from nursing homes and board and care, belong to Medicare HMOs or not, and how busy the ER is and how often it closes," in a Saturday press release.

Futhermore, the CEO of Shasta Regional Medical Center, under parent company Prime Health Services, refuted any wrongdoing regarding the high rate of admitted Medicare patients. "Most of our business comes through our emergency room," said CEO Randall Hempling in a Record Searchlight article. "We focus on our emergency department, and we are proud of that."

Prime Healthcare denies the accusations, calling California Watch "nothing more than a mouthpiece for SEIU," and the "propaganda" report as "flawed," according to press releases.

Prime Healthcare is planning on suing California Watch for "repeated fraudulent and defamatory statements," according to a Friday press release from Prime.

"It is unfortunate that California Watch continues to rely on manipulated data and unsubstantiated allegations fed by Service Employees International Union (SEIU) to publish fraudulent and defamatory statements about Prime Healthcare," said Prime in the Saturday press release.

At press time, California Watch's "Editor's Note" mentioned the publication had not been served and could not fully comment, but the publication stands by its reporting. "[T]he company has yet to present to us a single factual error that has merited correction or clarification," said the California Watch editor about Prime.

To learn more:
- read the California Watch article
- read the California Watch methodology
- read The Record Searchlight article
- here's the Prime Healthcare press release on Friday
- here's the Prime Healthcare press release on Saturday

Related Articles:
Why hospitals must approve big premium hikes
Investigation shows hospital erroneously billed Medicare for infections
High malnutrition rates at Prime Healthcare hospitals raise doubts

Read more about: medicare fraud, Prime Healthcare, upcoding, SEIU
back to top



2. Cost savings in ACOs winning provider support

By Karen M. Cheung Comment | Forward | Twitter | Facebook | LinkedIn

Although healthcare executives may be split on their support or opposition to accountable care organizations (ACOs), the touted costs savings attached to ACOs may be winning over the provider groups, reports USA Today.

Between 60 and 80 healthcare organizations currently use private accountable care models, according to Elliott Fisher, director of Dartmouth's Center for Health Policy Research, according to the article. By, next year, that number will rise to 100 ACOs.

According to Dartmouth and the Brookings Institution, by 2013, there will be 200 ACOs and soar between 500 and 1,000 within three years.

Why the surge? Some organizations believe there's more to be gained with ACOs.

"It's a risk, but the payoff is better," said Judith Rich, president of TMC Healthcare in Arizona, in the article. "It's like the stock market."

Mayo Clinic, who will be notably absent from the ACO program, said the program might not be the best move for some institutions. "If you're already a high-quality, low-cost facility, it's really hard to move up," said Patricia Simmons, medical director of government relations at Mayo. "So what's the incentive? If you have less quality, you've got a great opportunity."

For more:
- read the USA Today article

Related Articles:
MGMA: HIT, ACOs top medical practices' struggles
Why ACOs are still a hard sell
Step-by-step quality improvement measures can ease ACO implementation
McClellan: ACOs difficult but possible

Read more about: Mayo Clinic, Accountable Care Organizations (ACOs)
back to top



3. Foreign-trained physicians tapped to end shortage

By Karen M. Cheung Comment | Forward | Twitter | Facebook | LinkedIn

With the cloud of a physician shortage looming over the heads of healthcare executives, many organizations may find the solution to filling in the workforce gap with foreign-trained healthcare professionals.

For instance, the Welcome Back Initiative is a free-of-charge, nonprofit organization, aimed at helping foreign-born healthcare professionals gain credentials to work in the U.S. Many healthcare professionals already exist in the country but are untapped and working below their education level, according to an American Medical News article.

"I'm a doctor from my country, and I want to do it here. I love medicine. I love my patients," said Dr. Maria Montenegro in the article. "I don't care if I have to go to Alaska to practice medicine, I want to do it."

The existing pool of healthcare professionals may be one solution to the workforce crisis, although there may be language, educational, or cultural challenges with immigrant healthcare professionals.

The Welcome Back Initiative helps them market their skills and obtain further education when necessary, in addition to attaining cultural competency and language skills, according to the Welcome Back Initiative website.

How successful is the program? Out of the 4,022 physicians in the program, about 100 have entered residency training, according to American Medical News.

Aside from only numbers, the program and foreign-trained professionals might add another benefit to the healthcare industry--diversity. According to the Welcome Back Initiative website, the program helps add diversification to the medical profession.

"Having those who speak the language and have the cultural competencies is important," said Migration Policy Institute Director of Communications Michelle Mittelstadt, in the article. "The health care system is already taxed and will be taxed even more as health reforms move forward. This is about taking advantage of the pool of people already in this country."

For more:
- read the American Medical News article
- check out the Welcome Back Initiative

Related Articles:
Work hours to affect primary care shortage
Looming physician, APN, PA shortages call for more training
Children hospitalized longer when parents aren't fluent in English
Med students taught outside U.S. may be denied domestic training

Read more about: Physician Shortage, Cultural Competency, foreign physicians
back to top



4. Hard times for hospitals call for more donations

By Karen M. Cheung Comment | Forward | Twitter | Facebook | LinkedIn

As many hospitals continue to hemorrhage money or worse, announce layoffs and closings, facilities are looking for ways to curb Medicare and Medicaid payment reductions and uncompensated care. One way might be to focus efforts on philanthropic donations.

For example, Shriners Hospitals will end its 89 years of free care, a move that comes from reduced donations, reports UPI. Shriners' endowments have been hard hit by the economic downturn. The hospitals, instead, will bill insurance companies and charge families that can afford the copayments.

"We're not a poor organization," said Doug Maxwell, president and chief executive officer of Shriners Hospitals for Children, based in Tampa, Fla., in the article. "But if we don't make wise decisions now, we won't last."

University of California, San Francisco, on the other hand, recently has received an outpouring amount of donations though heavy philanthropy efforts, reports the San Francisco Gate.

After a complicated pregnancy and the birth of his daughter at UCSF, Salesforce.com founder Marc Benioff and his wife, Lynne, initially committed to donating $20 million anonymously to the hospital. However, after a meeting with UCSF Medical Center CEO Mark Laret, Marc Benioff donated $100 million toward the UCSF Benioff Children's Hospital, at the urging of Laret to use their name to encourage other donors.

The donation had a ripple effect with others donations of $90 million dedicated to UCSF, according to the article.

Donation solicitations came from innovative marketing methods.

For example, Lynne Benioff began advising the UCSF Foundation board on ways to improve the patient experience, having gone through it herself. She also raised $1 million through Facebook and Twitter.

Marc Benioff organized a celebrity benefit concert with Neil Young that brought in $3 million in donations.

"If you really want to have a company that has a philanthropic orientation, it needs to not be a bolt-on," Marc Benioff said in the article about his company philosophy. "It needs to be integrated."

To learn more:
- read the UPI article
- check out the SF Gate article

Related Articles:
Hospital friend-raising makes fundraising personal
Healthcare donations grow, along with fundraising costs
Healthcare fundraising fared better in 2010

Read more about: Donation Program, UCSF Medical Center, fundraising, Healthcare Philanthropy
back to top



5. Tips for patient data security: Policies, education, funding

By Alicia Caramenico Comment | Forward | Twitter | Facebook | LinkedIn

Recent news broke of patient data breaches across the country, including one at Beth Israel that could affect more than 2000 patients. FierceHealthcare caught up with Andrew Lenardon (pictured), director of indirect and solution sales for North America at Shred-it International, an information security and document destruction company that works with 1,500 hospitals and thousands of clinics, to discuss patient data security challenges faced by hospitals.

FierceHealthcare: What are the patient data security issues at hospitals?

Lenardon: There's a lot, to be blunt. Some of the security issues are employee awareness and management support. If your employees aren't aware of the security issues or the security protection requirements, that's a big problem. If the management isn't supporting those policies or creating those policies in the first place, that's a huge issue, as well.

Some other areas that hospital executives need to think about is how they're handling the hard drives in copiers, laptops, and external storage devices, as well as confidential paper and disposing of that information in a secure manner. You have to think about things like patient records being sent to the wrong places. You also have to think about non-paper issues, such as patient health information that is on plastic--like patient cards--that gets misplaced. You also need to think about medical files that are left unattended. Having a complete lack of security on some hospital floors is a big issue, where you've got people coming and going within a hospital setting that are not background checked and not employees of the organization, and they can walk right into those environments. That's a very large physical access issue that leads to breaches.

--> READ THE FULL Q&A

Read more about: patient data, data security, data breach
back to top



Also Noted

New Fierce eBook: ACOs: The Game-Changing Lessons that Payers and Providers Have Learned

This eBook from FierceHealthcare delves into the many unknowns surrounding the controversial model of accountable care – from startup costs and IT requirements to care coordination and payer involvement. Click here to download today.


SPOTLIGHT ON... Little difference between for-profit, nonprofit hospitals

Despite the tax-exemption status, there may be little difference between for-profit and nonprofit hospitals. People can't predict quality based on a business structure, according to John Santa, who manages the hospital rating department for Consumer Reports magazine, in a Citizens' Voice article. What differences do exist may be subtle, he said, in that for-profit hospitals care more about patient experience, facility design, and shorter wait time; nonprofits are more concerned about community ties and putting money toward care rather than appearance. Article

> John Halamka, who serves as the chief information officer at Beth Israel Deaconess Medical Center and Harvard Medical School, both in Boston, will be leaving the latter post as soon as the school can find a replacement, according to FierceHealthIT. Article

> University of Michigan Hospitals & Health Centers has reappointed Douglas Strong for a second five-year term as CEO, effective Aug. 1, reports Crain's Detroit Business. Article

> Less than a week after the House passed the Cut, Cap, and Balance Act, the Senate rejected the bill 51-46, reports NPR. Article

 > Three hospital workers were fired from a New Haven, Conn., facility for violating patient privacy when a photo of a dead teen taken with a camera phone was shared with others, according to the Associated Press. Article

> Patients who use mail-order prescriptions have better cholesterol outcomes compared to patients who only used the local Kaiser Permanente pharmacy, according to a study in the current online issue of the Journal of General Internal Medicine. Kaiser press release

And Finally... Get a good night's sleep in this hotel's snore-proof room. Article


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> Mayo Clinic's Conference on Systems Engineering and Operations Research in Health Care - Aug 10-12, 2011 - Rochester, MN

See the impact of applying advanced analytical methods and tools to a patient's health care journey at Mayo Clinic's Conference on Systems Engineering and Operations Research in Health Care, Aug 10-12 in Rochester, Minn. Register now: http://www.mayo.edu/cme/special-topics-in-health-care-2011r092

> 2nd Annual Medical Management in Medicare Advantage: Payer/Provider Collaborative Care Summit - August 25-26, 2011 - Hyatt Regency Mission Bay Spa and Marina, San Diego, CA

With over 200 attendees at our launch event, our Collaborative Care Summit has established itself as one of the premier Medical Management conferences. Our 2011 program will continue to provide the "next generation" medical management tactics that Health Plans, Hospitals and Physician Group's require in the current economic climate.As the chronically ill make up more of the Medicare Advantage population, hospital readmissions have become a significant financial challenge. Learn more.

> AdvaMed 2011 - Register Now and Save 300! - September 26-28, 2011 - Washington, DC

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> eBook: ACOs: The Game-changing Lessons That Payers & Providers Have Already Learned

This eBook from FierceHealthcare delves into the many unknowns surrounding the controversial model of accountable care – from startup costs and IT requirements to care coordination and payer involvement. Click here to download this eBook now!



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The Decision Support Administrator is responsible for working directly with the Revenue Cycle Director and practice leadership to identify and advance strategic initiatives for the ambulatory arm of the health system. The Analyst works closely with the practice leadership to provide support related to decision support tools, analytic techniques, data nuances, and methodologies of analysis. Learn more.

> Client Services Director

The Client Services Director is responsible for leading the improvement strategies for Cleveland Clinic. This is accomplished though applying proven quality improvement strategies and methodologies. The Client Services Director will bring expertise and experience to the organization, partnering with system and hospital senior leadership to improve organizational outcomes and meet strategic goals. Learn more.

> Interface Analyst Team Lead

This position will provide leadership and direction for the implementation of the Epic Inpatient Environment. This role will leverage the existing Ambulatory and ASAP Epic Systems and OpenLink environment to integrate the new Epic Inpatient Clinical, Pharmacy, Operating Room Systems. Responsibilities of the project will include developing the technical specifications and components of the interfaces, testing, documentation, outlining the data flows and the implementation and support of the Epic Integrated Environment. Learn more.

 

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